Frequently Asked Questions
1. What products does Eshoptech.org offer?
We specialize in selling authentic Windows operating systems, including:
Windows 10 (all editions)
Windows 11 (Home, Pro, and Enterprise)
Other related software
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2. Are the licenses genuine?
Yes, all our Windows licenses are 100% genuine and legally sourced. We ensure every customer receives a legitimate activation key that can be verified with Microsoft.
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3. How do I receive my product key?
Once your purchase is complete, your product key will be sent to your registered email within a few minutes. If you don’t receive it, please check your spam folder or contact support.
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4. Can I install the software on multiple devices?
Our licenses are typically for single-device use unless specified otherwise in the product description. If you need licenses for multiple devices, consider purchasing additional keys.
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5. What is your refund policy?
Refunds are available under the following conditions:
The product key hasn’t been used.
You report any issues within 7 days of purchase.
Please note that once a product key has been activated, it is non-refundable.
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6. How do I activate my Windows product?
Follow these steps to activate your Windows:
1. Go to Settings > Update & Security > Activation.
2. Enter the product key provided via email.
3. Follow the on-screen instructions.
If you encounter any issues, our support team is here to help.
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7. Do you offer volume licensing for businesses?
Yes, we provide volume licensing for businesses and organizations. Contact us at support@eshoptech.org for bulk pricing and custom solutions.
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8. What payment methods do you accept?
We accept the following payment methods:
Credit/Debit cards
PayPal
Other secure online payment options
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9. How secure is my purchase?
Your security is our priority. All transactions are encrypted, and we never store sensitive payment information.
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10. How can I contact support?
For any questions or assistance, please reach out to us at:
Email: support@eshoptech.org
Live chat: Available on our website
Our support team is available 24/7 to help you.
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Still have questions?
If you didn’t find the answer here, feel free to contact us anytime!