Frequently Asked Questions

 

 

1. What products does Eshoptech.org offer?

 

We specialize in selling authentic Windows operating systems, including:

 

Windows 10 (all editions)

 

Windows 11 (Home, Pro, and Enterprise)

 

Other related software

 

 

 

 

2. Are the licenses genuine?

 

Yes, all our Windows licenses are 100% genuine and legally sourced. We ensure every customer receives a legitimate activation key that can be verified with Microsoft.

 

 

 

3. How do I receive my product key?

 

Once your purchase is complete, your product key will be sent to your registered email within a few minutes. If you don’t receive it, please check your spam folder or contact support.

 

 

 

4. Can I install the software on multiple devices?

 

Our licenses are typically for single-device use unless specified otherwise in the product description. If you need licenses for multiple devices, consider purchasing additional keys.

 

 

 

5. What is your refund policy?

 

Refunds are available under the following conditions:

 

The product key hasn’t been used.

 

You report any issues within 7 days of purchase.

 

 

Please note that once a product key has been activated, it is non-refundable.

 

 

 

6. How do I activate my Windows product?

 

Follow these steps to activate your Windows:

 

1. Go to Settings > Update & Security > Activation.

 

 

2. Enter the product key provided via email.

 

 

3. Follow the on-screen instructions.

 

 

 

If you encounter any issues, our support team is here to help.

 

 

 

7. Do you offer volume licensing for businesses?

 

Yes, we provide volume licensing for businesses and organizations. Contact us at support@eshoptech.org for bulk pricing and custom solutions.

 

 

 

8. What payment methods do you accept?

 

We accept the following payment methods:

 

Credit/Debit cards

 

PayPal

 

Other secure online payment options

 

 

 

 

9. How secure is my purchase?

 

Your security is our priority. All transactions are encrypted, and we never store sensitive payment information.

 

 

 

10. How can I contact support?

 

For any questions or assistance, please reach out to us at:

 

Email: support@eshoptech.org

 

Live chat: Available on our website

 

 

Our support team is available 24/7 to help you.

 

 

 

Still have questions?

If you didn’t find the answer here, feel free to contact us anytime!

We’re Here to Help ! Contact us

Main Menu